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What your message does

When a factual error sits on a page for months, players treat it as truth — that is usually the moment a reader decides to write in. Corrections and complaints about the website itself are reviewed and, where the claim checks out, the page is amended. The same applies to suggestions about coverage, clarity or missing details: each one is weighed against the site’s editorial standards before anything changes.

Nothing written into the form is shared with the casino operator or with any third party. The information stays with the editorial team and is used only to answer the query, fix the site, or improve how future pages are written. Messages are kept only as long as necessary to complete that work, then removed.

Making the answer useful

A message that names the exact page and states the problem in plain terms gets a more precise reply than a general comment. Mention the game or promotion concerned, the section of the site where the issue appears, and what you expected to find there.

For questions about a specific casino feature, include the relevant details — the bonus name, the wagering terms as shown, or the date you encountered the issue. The more concrete the context, the less back-and-forth is needed before the team can respond.

What gets a response

Queries about factual accuracy, broken information, or missing coverage are prioritised. Requests for personal gambling advice, complaints against a specific operator, or legal questions fall outside what this website can address — the form is for feedback about the site, not for disputes with casinos.

Turnaround is handled without delay, though complex corrections may take longer to verify. Every legitimate message receives a reply, but the team will not respond to anonymous abuse, spam, or repeated identical submissions.